Privacy Policy

At Prynta Co, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our browser-based label design and printer management platform. By using Prynta Co, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

2. How We Use Your Information

• Provide, operate, and maintain the Prynta Co platform
• Improve security and prevent fraud or abuse
• Process payments and manage subscriptions via Stripe
• Send you service updates, security alerts, and support messages
• Analyze usage patterns to improve features and user experience
• Comply with legal obligations and enforce our Terms of Service

3. Third-Party Services

We use trusted third-party services to operate Prynta Co. These services have access to limited information necessary to perform their functions:

4. Data Retention

We retain your account data, templates, and printer configurations as long as your account is active. If you delete your account, we will delete your data within 30 days, except where we're required to retain it for legal or compliance reasons. Payment records are retained for 7 years for tax compliance.

5. Your Privacy Rights

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your account and associated data
• Data Portability: Request your data in a machine-readable format (JSON)
• Withdraw Consent: Opt out of marketing communications at any time
• Object: Object to processing of your data for specific purposes

To exercise any of these rights, contact us at privacy@prynta.co. We will respond within 30 days.

6. Cookies and Tracking

We use cookies and similar tracking technologies to maintain your session, remember your language preference, and analyze usage patterns. Essential cookies are required for the platform to function (authentication, session management). Analytics cookies help us understand how you use Prynta Co. You can disable non-essential cookies in your browser settings, but this may limit some features.

7. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (HTTPS/TLS), encryption at rest for sensitive data, secure password hashing via Auth0, role-based access controls, and regular security audits. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. International Data Transfers

Prynta Co is operated in the United States. If you access our platform from outside the U.S., your data may be transferred to, stored, and processed in the United States and other countries where our service providers operate. By using Prynta Co, you consent to this transfer. We ensure appropriate safeguards are in place for international transfers (e.g., Auth0 and Stripe are EU-U.S. Data Privacy Framework certified).

9. Children's Privacy

Prynta Co is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it immediately. If you believe we have inadvertently collected data from a child, contact us at privacy@prynta.co.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the 'Last Updated' date. We encourage you to review this policy periodically. Your continued use of Prynta Co after changes constitutes acceptance of the updated policy.